Best CRM Software Provider in India

As we all know that CRM is customer relationship management that assists in managing company’s
interaction with current and prospecting customers. It basically uses data analytics about customer’s
study of past events with a company to improve business relationships with the customers, especially
focusing on customers withholding and at the end drives sales growth.

It compiles the data from a range of different communication channels.

Including:

• Company website                                                  
• Telephone
• Email
• Live chat
• Marketing material
• Social media

With the help of CRM approach and the systems used to facilitate it, businesses learn more about their
target audience and provide what is needed or required.

In this hyper-connected digital age, businesses are changing at a rapid pace and transforming the
way we interact with customers.

Benefits of CRM:

• It engages leads and clients in your industry segment through timely communication, event
• invites and content that can help to drive more revenue.
• It helps businesses in communication across the whole sales cycle, and saves the
• precious time of salespeople – consuming repetitive tasks and contributing to an
• organised, streamlined approach to operations.
• Organizations uses CRM for implementing meaningful exchange of information like
• personalised, automated email marketing campaign at different stages of the sales process.
• It enhances your sales efficiency and effectiveness.
• It also connects the customers and other channels on a single platform.
• SalezShark CRM Cloud is integrated with verified and comprehensive
• Global Data to minimize
• your sales efforts and maximize your business.

Sales forecasting and inbuilt reporting help in tracking progress easily and make informed
changes to strategy.

CRM system includes:

• CRM system can track and manage marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales.

• It is very helpful for e-commerce . Focusing on market automation tasks like engaging customers with powerful & impact analysis SalezShark marketing cloud, order scheduling, multiple currency support, inventory management and invoice generation.

• It has opportunity management which helps the company to manage demand and unpredictable growth.

• It implements a good forecasting model to integrate sales history with sales projections.

• For small businesses, a CRM system may consist of a contact manager system that integrate emails, documents ,jobs and scheduling for individual account.