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Measures to Keep to Mind While Forecasting Sales Sales forecasting is one of the most essential and crucial parts of your business. The accuracy of your sales forecasts affects your business in many ways, right from the minor to major decisions that may build the future of the business itself. In a layman language, putting things into perspective is known as sales forecasting. It empowers organizations to predict upcoming possible sales opportunities and sales challenges in building and managing the sales pipeline. Here CRM software in India plays a major role by making the process of sales forecasting easy. In a nutshell, CRM (Customer Relationship Management) the system helps in the process of sales forecasting that enables businesses to take the necessary steps and implement appropriate sales strategies to predict the most promising sales numbers. Let’s see what other measures businesses must keep enhancing the accuracy of sales forecasting. Stop Guessing: Undoubtedly CRM softw

According to a recent research from CRM provider SuperOffice, a European supplier of CRM solutions21, percent of live chat requests go unanswered. Based on a performance analysis of 1,000 B2B and B2C websites in the US and Europe, the study found need for improvement in several other live chat-related areas. 55 percent of companies do not offer transcripts when a chat has ended, 45 percent do not ask users for feedback when a chat has ended, and 23 percent do not ask for contact information before a chat begins. Additionally, the average wait time for live chat support requests is 2 minutes and 40 seconds, while the average handle time for a request is 6 minutes and 50 seconds. Here are some tips to improve your live chat efforts: Prioritize all chat requests – Customers expect an immediate response when they are using a channel to reach out to a company. Following are some simple ways to do it: Providing live chat as an option only when the necessary resources are availabl