5 Best Sales CRM Software For Small Businesses

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 Small businesses often rely on their exposure and customer relationship to boost their survival growth This is the competitive business world, where you’ll be squashed and thrown out of the competition if you won’t grow and move forward, especially for small businesses. Customers are the lifeblood of every business since, without them, it will fail no matter how huge your business is. So, small businesses try to put extra effort to cultivate strong relationships with their customers. 


This is where CRM software comes into the picture that will streamline and optimize your business processes, fostering healthy customer relationships simultaneously.

Benefits of Small Business CRM Software 

The free CRM software for small businesses just like SalezShark has the capability to take your sales graph higher than ever. Therefore, the investment in the best CRM software for small businesses has become vital.

Automate Leads: Using free CRM software, you can automate the lead data entry process and get rid of unwanted human errors and incorrect entries.

Social, SMS, and Email Integration: This combination helps SMEs to run compelling advertisements and targeted campaigns with the right content.

Tracking Sales: The SalezShark CRM software tracks all sales details which is not possible manually. SalezShark offers an online CRM software that keeps track of everything.

Storing Customer Information: To avoid receiving false customer details and maintain the confidentiality of the gathered data, get a free CRM system now.

Reports and Analysis: Reporting and analytics are other important features of the best CRM software that helps in sales and marketing automation.

5 Best CRM for Small Businesses

SalezShark CRM

SalezShark CRM software is an intuitive system that anchorages sales and marketing automation to establish long-lasting customer relationships at your platform. From customer ratings to revenue, everything is ideally aligned here. This cloud CRM platform consists of a unique relationship management architecture that converts leads into sales at a faster pace. 

Pricing: 

Standard CRM Software Price 
Professional CRM Software Price
Enterprise CRM Software Price

Key Features:

  • Relationship Intelligence
  • Lead Management
  • Email Marketing / SMS Marketing
  • Marketing Automation
  • Email Templates
  • Referral Tracking
  • Social CRM
  • Sales Intelligence
  • Sales Forecasting
  • Employee Directory
  • SalesForce Automation
  • Cloud Telephony
  • CRM & Sales Dashboards
  • Social Media
  • Document Management
  • Mail Merge
  • Quote Management
  • Outlook Plugin
  • Contract Management
  • Plug-And-Play Integration
  • Task Management

Integrations:

  • Social media
  • Email Marketing
  • Microsoft 365
  • Database

Customer support:

  • Social Media
  • Email Support
  • Phone
  • Online Training
  • Live Chat

HUBSPOT CRM

HubSpot CRM is one of the free CRM systems that are straightforward to set up, has manageable pricing plans, easy to use, engage, and delights the customers of every size of business. 

Pricing: 

  • $45/month (Starter)
  • $450/month (Professional)
  • $1,200/month (Enterprise)

Key Features:

  • Reporting Dashboard
  • Pipeline management
  • Email tracking and notifications
  • Company insights
  • Deal Tracking
  • Prospect tracking
  • Live Chat
  • Meeting scheduling

Integrations:

  • Social Media
  • G-suite
  • Zapier
  • eCommerce
  • Microsoft 365

Customer support:

  • 24/7 Phone Support
  • Live chat
  • Email
  • Training videos
  • Knowledge base

ZOHO CRM

Zoho CRM software offers plenty of customization options and integrations. It comes among the best CRM systems for small businesses. It has an easy-to-use, intuitive, and streamlined interface that can help you to increase your sales in no time. 

Pricing: 

  • INR 720/user/month billed annually (Standard)
  • INR 1200/user/ month billed annually (Professional)
  • INR 2100/user/ month billed annually (Enterprise)

Key Features:

  • Journey orchestration
  • Automated lead generation from Facebook and Twitter
  • Process management
  • Lead management
  • Contact management
  • Live chat 
  • Prospect tracking
  • Workflow automation
  • Deal management

Integrations:

  • G-suite
  • Zapier
  • Social media
  • Microsoft 365
  • Slack
  • Other Zoho tools

Customer support:

  • Live chat
  • Email
  • Remote screen-share assistance
  • 24/7 Phone support

Salesforce CRM

Salesforce CRM is the biggest online CRM software in the market. It has been specially designed for sales, service, and marketing. It has different elements that you require to run your business on an automated panel. It is also a free CRM software and has become an ultimate solution for most businesses.  

Pricing: 

  • $25/user/month (Essential)
  • $75/user/month (Sales Professional)
  • $75/user/month (Service Professional)

Key Features:

  • Lead Management 
  • Reporting Dashboard
  • Opportunity management
  • Account and contact management
  • Workflow and approvals
  • Quote management
  • Reports and sales forecasting
  • File sync and share

Integrations:

  • G-suite
  • Slack
  • Jira
  • DocuSign
  • LinkedIn
  • Dropbox
  • Quickbooks
  • MailChimp

Customer support:

  • Live chat
  • 24/7 Phone support
  • Knowledge base
  • Email
  • Training videos

FRESHWORKS CRM

Freshworks CRM is again the best CRM software for SMEs. It is powered by Freddy AI that helps your business to deliver personalized customer experiences. Freshworks CRM has an advanced AI algorithm that discovers the best leads and nurtures existing customers with a comprehensive solution.   

Pricing: 

  • INR 2099/user/month billed annually (Growth)
  • INR 5099/user/ month billed annually (Pro)
  • INR 9199/user/ month billed annually (Enterprise)

Key Features:

  • Opportunity and pipeline management
  • Contact lifecycle stage management
  • Lead generation AI bot
  • Deal insights
  • Customer contract management
  • Email marketing
  • Auto-profile enrichment
  • Predictive contact scoring
  • Instant reports and forecasting

Integrations:

  • Social media
  • G-suite
  • Zapier
  • QuickBooks
  • Piesync
  • Mailchimp
  • Microsoft 365
  • HubSpot marketing

Customer support:

  • Email
  • Live chat
  • 24/7 Phone support
  • Knowledge base
  • Training videos
Location: India

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